Shipping Policy
At Vinsy, we take great care in bringing the essence of Moroccan craftsmanship to your doorstep. Every pair of sandals is inspected and packaged with love.
1. Processing Time
All our products are handcrafted. Orders are typically processed and prepared for shipment within [2-4] business days. We will notify you once your order has been dispatched.
2. Shipping Rates & Destinations
Free Shipping: We are proud to offer Free Standard Shipping on our products to most international destinations. Remote Areas: In certain cases, for remote or high-cost delivery zones, a shipping surcharge may be required. We will contact you directly to provide details before finalizing your shipment.
3. Estimated Delivery Time
International shipping typically takes [7-15] business days. Please note that delivery times are estimates and may be affected by customs clearance processes or local courier delays.
4. Order Tracking (Via WhatsApp)
We believe in personal service. Once your handcrafted sandals are dispatched, we will send your Tracking Number directly to your WhatsApp. This allows you to track your package easily and stay in touch with us.
5. Customs, Duties, and Taxes
Vinsy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, VAT, etc.) are the sole responsibility of the customer.
6. Incorrect Address
Please ensure your shipping address is accurate. Vinsy is not responsible for lost packages or failed deliveries due to an incorrect address provided by the customer.
Vinsy • Handcrafted Delivery